Privacy Policy

At WaldoPet, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our GPS Smart Collar devices and related services.

Information We Collect

When you use WaldoPet GPS Smart Collar devices and services, we may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, billing and shipping address, and payment information.
  • Device Information: We collect information about the WaldoPet GPS Smart Collar devices you use, including device ID, location data, and activity logs.
  • Usage Information: We gather information about how you interact with our devices and services, such as device settings, preferences, and usage patterns.
  • Communication Data: This includes any communication between you and WaldoPet, such as customer support inquiries or feedback.

How We Use Your Information

WaldoPet uses the information we collect for the following purposes:

  • Providing Products and Services: We use your information to fulfill orders, process payments, deliver products, and provide customer support.
  • Improving Products and Services: We analyze usage data to enhance the functionality, performance, and quality of our GPS Smart Collar devices and related services.
  • Communications: We may use your contact information to send you important updates, service announcements, promotional offers, and other communications related to WaldoPet products and services.
  • Legal Compliance: We may process your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Data Security and Retention

WaldoPet employs industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Disclosure of Information

WaldoPet does not sell, rent, or lease your personal information to third parties. However, we may disclose your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in providing, maintaining, or improving our products and services.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also choose to opt out of receiving certain communications from WaldoPet. To exercise your rights or manage your preferences, please contact us using the information provided below.

Updates to this Privacy Policy

WaldoPet reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website or through other communication channels. Your continued use of WaldoPet products and services after any such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:

WaldoPet P.O. Box 1294 Brookfield, WI 53008 | Email: info@waldopet.com

Effective Date

This Privacy Policy is effective as of 3/3/2024 and replaces any previous versions.